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Frequently Asked Questions

Shopify Independent Site
Frequently Asked Questions

From design to development, addressing key questions about Shopify independent sites

Q. We don't have design mockups before development. Do you have UI designers?

Yes, we do. Most clients lack experience with cross-border independent site UI interactions. For websites we develop from scratch, we assign a dedicated UI designer. Development commences only after Figma design drafts are delivered.

Q. Are your Shopify theme designs mobile-compatible?

Yes, all our Shopify theme designs utilise responsive layouts to ensure an optimal user experience across mobile, tablet, and desktop devices.

Q. Do you consider user experience (UX) optimisation during Shopify design?

Absolutely. We adhere to UX design principles throughout the process, including clear navigation structures, seamless shopping journeys, and highlighting core selling points. This ensures customers swiftly locate desired information and enhances purchase conversion rates.

Q. Can you customise the UI design of a Shopify store to match a brand's style?

Q. Yes, we can tailor the UI design of your Shopify store to match your brand identity, industry characteristics, and target audience. This includes colour schemes, typography choices, and iconography styles to ensure visual consistency.

Q. Do you exclusively handle Shopify design and development?

Yes. Currently, our company employs seven Liquid front-end engineers and two API backend developers. As Shopify's development documentation undergoes quarterly updates, requiring developers to maintain current knowledge, we are temporarily unable to allocate resources to other DTC platform development.

Q. What is Shopify's Hydrogen front-end/back-end separation?

Hydrogen enables efficient communication between frontend and backend by leveraging Shopify's APIs and technologies like GraphQL. The frontend retrieves required data via APIs, while the backend provides flexible and powerful data querying capabilities through GraphQL.

Q. How does Shopify Hydrogen differ from traditional Shopify themes?

Shopify Hydrogen employs the React framework and supports frontend-backend separation, making it suitable for highly customisable e-commerce websites. Traditional Shopify themes, based on the Liquid language, are better suited for most merchants seeking to build their shops more quickly.

Q. Can you assist in optimising the loading speed of a Shopify website?

Certainly. We can enhance loading speeds through image optimisation, removal of redundant code, refinement of Shopify Liquid logic, and deployment of suitable CDNs. These measures improve user experience and boost SEO rankings.

Q. Other website builders offer packages. Do you provide website packages?

A. We never offer package deals, as each client's requirements are unique. We assess every module based on UI specifications and reference cases, firmly rejecting the practice of mass-producing templated solutions.

Q. Is Shopify suitable for B2B international trade?

In truth, most B2B clients harbour a misconception about Shopify, believing it's solely suited for B2C operations. The distinction between B2B and B2C lies in UI design and functional customisation, not in Shopify's inherent limitations for B2B. Entrusting us to redesign the UI and develop for B2B clients enables us to create superior B2B websites compared to other platforms.

Q. Are your Shopify development fees a one-off payment, or is there a monthly charge?

Our Shopify development fees follow a deposit + final payment structure, with specific amounts determined by project complexity and customisation requirements. Should you require ongoing maintenance or additional feature development, we also offer value-added services on a monthly or pay-as-you-go basis.

Q. How do you charge for adding custom features to a Shopify store?

Charges for custom features depend on development complexity. For instance, minor adjustments (such as altering button colours or adding simple pop-ups) may be billed hourly, while complex functionalities (like API integrations or personalised customer recommendation systems) typically receive project-based quotations. We provide detailed quotes after discussing requirements, ensuring all developments align with your business objectives.

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Launch your independent brand's global expansion

Steps for building your independent brand from scratch: Product Development - Visual Identity Establishment - Website Customisation - Operational Automation - Customer Retention

  • 24-hour technical team support

  • Comprehensive Brand Overseas Expansion Support